Hi all,
I have my OTRS 2.1.6 running in debug mode and it produces a number of error
messages ever since. However, these seem not to indicate real problems. I think.
What's bothering me is that OTSR prefixes them with "Error" and if I scan the
logs on a regularly basis I do find this messages which in turn do /not/
indicate problems.
Ever had a log-file analysis script telling you "Found 83,545,334 errors"? I
feel a heart-attack coming :-)
Here an example:
Debug: Config.pm ->Get('Database::Limit') -->
Error: Config.pm No value for 'Database::Limit' in Config.pm found!
Use of uninitialized value in concatenation (.) or string at
/opt/otrs/Kernel/Config/Defaults.pm line 1697, <PRODUCT> line 4.
Debug: Config.pm ->Get('Database::QuoteSingle') -->
Error: Config.pm No value for 'Database::QuoteSingle' in Config.pm found!
Use of uninitialized value in concatenation (.) or string at
/opt/otrs/Kernel/Config/Defaults.pm line 1697, <PRODUCT> line 4.
Debug: Config.pm ->Get('Database::QuoteBack') -->
Error: Config.pm No value for 'Database::QuoteBack' in Config.pm found!
Of course I tried to set these values in Kernel/Config.pm (though 'officially'
these are not configuration options). Unfortunately, this does not impress OTRS
at all.
Anyway, the values are registered in Kernel/System/DB/<db>.pm and I do not see
any need at all to store them in Config.pm additionally, since it's the right
way to encapsulate these database-specific values in a DB driver module.
Though this is no serious error (the system is running well) it is a rather
bothering issue with regard to operations.
I know, may of you are fighting with functional issues, but any ideas
nonetheless?
Thanks
Tobias
--
21. Never wrestle with a pig. You both get dirty and the pig likes it.
-- One of 21 Thoughts to Get You Through Almost Any Crisis
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