I would also like to know about this, some of the customers of the company I work for get annoyed with the reply being at the bottom instead of the top.
Quoting "Postmaster @ I Viaggi dell'Airone" <[EMAIL PROTECTED]>: > Hallo, > I have a question for you. > > It's possible to change the position of original message of customer instead > to stay on top after the title message, after the response model before of > signature, i.e. > > ------------------------- > tile > > model response > > > original message > > signature > ---------------------------- > > Thank's a lot > Goffredo Morvillo > _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
