Grand - Thanks a Million for this! Justin
Quoting Elias Probst <[EMAIL PROTECTED]>: > On Wednesday 13 June 2007 17:58:13 [EMAIL PROTECTED] wrote: > > Hi Guys, > > > > We have an install of OTRS and we need to close all tickets (Almost 6,000) > > of them , in a particular queue. Is there any SQL Query or anything we can > > run for a specific queue ID that would to this for us. > > > > Of course we could manually close 25 each time by manually selecting them, > > then usinng the bulk tool to close, but as you can imagine this would take > > quite a while! > > Use the GenericAgent for this. > http://doc.otrs.org/2.1/en/html/x1095.html > > And stop ignoring the manual! ;-) > > Regards, Elias P. > > -- > A really nice number: > "09:F9:11:02:9D:74:E3:5B:D8:41:56:C5:63:56:88:C0" > _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
