Grand - Thanks a Million for this!

Justin

Quoting Elias Probst <[EMAIL PROTECTED]>:

> On Wednesday 13 June 2007 17:58:13 [EMAIL PROTECTED] wrote:
> > Hi Guys,
> >
> > We have an install of OTRS and we need to close all tickets (Almost 6,000)
> > of them , in a particular queue. Is there any SQL Query or anything we can
> > run for a specific queue ID that would to this for us.
> >
> > Of course we could manually close 25 each time by manually selecting them,
> > then usinng the bulk tool to close, but as you can imagine this would take
> > quite a while!
>
> Use the GenericAgent for this.
> http://doc.otrs.org/2.1/en/html/x1095.html
>
> And stop ignoring the manual! ;-)
>
> Regards, Elias P.
>
> --
> A really nice number:
> "09:F9:11:02:9D:74:E3:5B:D8:41:56:C5:63:56:88:C0"
>




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