I think there is a risk to give admin rigths tu user customers to any place of a system that must be managed by helpdesk and MIS team. A FAQ is published "available" to be asked. Carlos, México
_____ De: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] En nombre de Emily Flynn Enviado el: Jueves, 21 de Junio de 2007 06:18 a.m. Para: otrs@otrs.org Asunto: [otrs] Give Customer FAQ admin rights. Hi all, I have the FAQ console set up on our OTRS, but Id like to be able to give some of our customers admin rights to the FAQ. Is there a way I can do this? thanks Kind Regards, Emily
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