-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Hello,
How can I configure OTRS to let me submit a follow up to a new ticket notification? I mean, currently when we receive a notification we have to actually use OTRS to submit the follow up, isn't there a way of doing this using normal email? Thanks, Rui Lopes -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.7 (MingW32) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org iD8DBQFGhXREg6ss8INEYd4RAguwAJ9ZcUZHsaL1HbQhNJNLfB0xclQjHACfQRAd Os0oweRCTrDCD4yULsvGYqM= =IV99 -----END PGP SIGNATURE----- _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
