Dear All, just downloaded OTRS 2.2.1 for Fedora Core 4,5,6 RPM<http://ftp.otrs.org/pub/otrs/RPMS/fedora/4/otrs-2.2.1-01.i386.rpm>- 12.7 MB to upgrade from 2.1.7 on CentOS 5.x
I made it like rpm -U OTRS 2.2.1.rpm<http://ftp.otrs.org/pub/otrs/RPMS/fedora/4/otrs-2.2.1-01.i386.rpm> before made backup of /opt/otrs/*.* and mysql database. Made ... [EMAIL PROTECTED] ~]# /etc/init.d/otrs start Starting OTRS.. Checking httpd ... done. Checking MySQL ... done. Checking database connect... It looks Ok! done. Enable /opt/otrs/bin/PostMaster.pl ... done. Checking otrs spool dir... done. Creating cronjobs (source /opt/otrs/var/cron/*) ... done. -->> http://XXXX/otrs/index.pl <http://xxxx/otrs/index.pl> <<-- Final start of OTRS.. done [EMAIL PROTECTED] ~]# All looks fine, but when log-in went to tickets view, got this error: Software error: Can't use an undefined value as a HASH reference at ../..//Kernel/System/Ticket/Article.pm line 1395. For help, please send mail to the webmaster ([EMAIL PROTECTED]), giving this error message and the time and date of the error. Any ideas how to fix it ? Vbrgs!
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
