Hi,

I had a well working otrs config so far with the following parts:

- Apache 2.2.3 with mod_perl
- OTRS 2.1.6
- Oracle 10.2.0.1
- Openldap 2.3.35

The authetication worked perfectly from LDAP. Today I decided to build a new config with otrs 2.2.1. I backed up my Config.pm and installed a new otrs 2.2.1. Ran the oracle database scripts as well. Everything is fine except the authentication (I can log in with [EMAIL PROTECTED]).
The result is the same either I use mysql backend.
Thank you in advance.

Regards., Sandor


ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Wed Jul 11 11:10:39 2007

Message: Can't create user 'sfeher' (uid=sfeher,ou=Staff,dc=office,dc=bluesystem,dc=hu) in RDBMS!

Traceback (8276):
  Module: Kernel::System::Auth::LDAP::Auth (v1.37) Line: 385
  Module: Kernel::System::Auth::Auth (v1.23) Line: 120
  Module: Kernel::System::Web::InterfaceAgent::Run (v1.22) Line: 192
Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler (v) Line: 4
  Module: (eval) (v1.81) Line: 203
  Module: ModPerl::RegistryCooker::run (v1.81) Line: 203
  Module: ModPerl::RegistryCooker::default_handler (v1.81) Line: 169
  Module: ModPerl::Registry::handler (v1.99) Line: 30

--
Üdvözlettel, Fehér Sándor


...Fehér Sándor... --- ....Sandor Feher.... fejlesztési vezető --- development manager
Blue System Kft.             ---      Blue System Ltd.

       mailto:[EMAIL PROTECTED]  http://www.bluesystem.hu
                   [ - real men don't click - ]

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