Emily Flynn schrieb:
Hi,
Could somebody please send me the FAQ.dtl? I have severely severely
messed mine up and it’s taking me forever to figure out what I did wrong.
Thanking you!
*-Emily***
------------------------------------------------------------------------
_______________________________________________
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Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support or consulting for your OTRS system?
=> http://www.otrs.com/
Which version are you using?
Here is the most current 1.0.18
--Shawn
# --
# FAQ.dtl - provides HTML view for faq articles
# Copyright (C) 2001-2007 OTRS GmbH, http://otrs.org/
# --
# $Id: FAQ.dtl,v 1.5 2007/01/09 07:59:02 rk Exp $
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see http://www.gnu.org/licenses/gpl.txt.
# --
<!-- dtl:block:View -->
<table border="0" width="100%" cellspacing="0" cellpadding="3">
<tr>
<td colspan="2" class="mainhead">
$Env{"Box0"}$Text{"View"}: $Config{"FAQ::FAQHook"}
$QData{"Number"}$Env{"Box1"}
</td>
</tr>
<tr>
<td class="menu">
<a
href="$Env{"Baselink"}Action=$Env{"Action"}&CategoryID=$Data{"CategoryID"}">$Text{"Back"}</a>
-
<a
href="$Env{"Baselink"}Action=$Env{"Action"}&Subaction=Print&CategoryID=$Data{"CategoryID"}&ItemID=$Data{"ItemID"}"
target="print">$Text{"Print"}</a>
</td>
<td align="right" class="menu">
</td>
</tr>
<tr>
<td width="75%" class="mainbody">
<!-- dtl:block:FAQPathCategoryElement -->
$Config{"FAQ::Explorer::Path::Seperator"} <b><a
href="$Env{"Baselink"}Action=$Env{"Action"}&Subaction=Explorer&CategoryID=$Data{"CategoryID"}">$QData{"Name"}</a></b>
<!-- dtl:block:FAQPathCategoryElement -->
<h1>$QData{"Title"}</h1>
<!-- dtl:block:FAQItemViewAttachment -->
<b>$Text{"Attachment"}:</b>
<a
href="$Env{"Baselink"}Action=$Env{"Action"}&Subaction=Download&ItemID=$QData{"ItemID"}">$QData{"Filename"}</a>
<!-- dtl:block:FAQItemViewAttachment -->
<table border="0" width="100%" cellspacing="0" cellpadding="4">
<tr>
<td colspan="2" class="contenthead">$Text{"Options"}</td>
</tr>
<tr>
<td class="contentbody">
<table border="0" cellspacing="0" cellpadding="3">
<!-- dtl:block:FAQItemField -->
<tr>
<td width="25%" class="contentkey"
valign="top">$Text{"$Data{"Caption"}"}: <br> <i
class="small">($Text{"$Data{"StateName"}"})</i></td>
<td width="75%" class="contentvalue">$Data{"Value"}</td>
</tr>
<!-- dtl:block:FAQItemField -->
</table>
</td>
</tr>
<tr>
<td colspan="2" class="contenthead"> </td>
</tr>
</table>
</td>
<td width="35%" class="menu">
<table border="0" cellspacing="1" cellpadding="0" width="95%">
<tr valign="top">
<td class="contentkey">$Text{"Category"}:</td>
<td class="contentvalue"> $QData{"CategoryName"}</td>
</tr>
<tr valign="top">
<td class="contentkey">$Text{"State"}:</td>
<td class="contentvalue"> $QData{"State"}</td>
</tr>
<tr valign="top">
<td class="contentkey">$Text{"Language"}:</td>
<td class="contentvalue"> $QData{"Language"}</td>
</tr>
<tr valign="top">
<td class="contentkey">$Text{"Keywords"}:</td>
<td class="contentvalue"> $QData{"Keywords"}</td>
</tr>
<tr valign="top">
<td class="contentkey">$Text{"Result"}:</td>
<td style="$Data{"CssColumnVotingResult"}"> $QData{"Result"}
%</td>
</tr>
<tr valign="top">
<td class="contentkey">$Text{"Votes"}:</td>
<td class="contentvalue"> $QData{"Votes"}</td>
</tr>
<tr valign="top">
<td> </td>
<td> </td>
</tr>
<tr valign="top">
<td class="contentkey">$Text{"Created"}: </b></td>
<td class="contentvalue">$TimeLong{"$Data{"Created"}"}
($Data{"CreatedByLogin"})</td>
</tr>
<tr valign="top">
<td class="contentkey">$Text{"Changed"}</b></td>
<td class="contentvalue">$TimeLong{"$Data{"Changed"}"}
($Data{"ChangedByLogin"})</td>
</tr>
<br>
<tr valign="top">
<td> </td>
<td> </td>
</tr>
<!-- dtl:block:Links -->
<tr valign="top">
<td class="contentkey">$Text{"Linked"} ($Text{"Normal"}):</td>
<td class="contentvalue">
<!-- dtl:block:LinkNormal -->
<a href="$Env{"Baselink"}Action=$QData{"FrontendDest"}$QData{"ID"}"
title="$QData{"Object"}: $QData{"Number"}">$QData{"Text"}</a>
<!-- dtl:block:LinkNormal -->
</td>
</tr>
<tr valign="top">
<td class="contentkey">$Text{"Linked"} ($Text{"Parent"}):</td>
<td class="contentvalue">
<!-- dtl:block:LinkParent -->
<a href="$Env{"Baselink"}Action=$QData{"FrontendDest"}$QData{"ID"}"
title="$QData{"Object"}: $QData{"Number"}">$QData{"Text"}</a>
<!-- dtl:block:LinkParent -->
</td>
</tr>
<tr valign="top">
<td class="contentkey">$Text{"Linked"} ($Text{"Child"}):</td>
<td class="contentvalue">
<!-- dtl:block:LinkChild -->
<a href="$Env{"Baselink"}Action=$QData{"FrontendDest"}$QData{"ID"}"
title="$QData{"Object"}: $QData{"Number"}">$QData{"Text"}</a>
<!-- dtl:block:LinkChild -->
</td>
</tr>
<!-- dtl:block:Links -->
</table>
<!-- dtl:block:VoteForm -->
<h3>$Text{"$Config{"FAQ::Item::Voting::QuestionLangKey"}"}</h3>
<form action="$Env{"CGIHandle"}" method="post"
enctype="multipart/form-data" name="spelling">
<table width="100%">
<tr>
<!-- dtl:block:VotingRateRow -->
<td><input type="radio" name="Rate" value="$QData{"Value"}"><br>
$QData{"Title"}</td>
<!-- dtl:block:VotingRateRow -->
</tr>
</table>
<input type="submit" name="btn" value="$Text{"Submit"}" class="button">
<input type="hidden" name="Action" value="$Env{"Action"}">
<input type="hidden" name="Subaction" value="Vote">
<input type="hidden" name="CategoryID" value="$Data{"CategoryID"}">
<input type="hidden" name="ItemID" value="$Data{"ItemID"}">
</form>
<!-- dtl:block:VoteForm -->
</td>
</tr>
</table>
<!-- dtl:block:View -->
<!-- dtl:block:Print -->
<h1>$Data{"Title"}</h1>
<table border="0" width="100%" cellspacing="0" cellpadding="3" cols="2">
<tr>
<td class="mainhead">
$Config{"FAQ::FAQHook"}: $QData{"Number"}
</td>
</tr>
<tr>
<td class="contentbody">
<table border="0" width="100%" cellspacing="0" cellpadding="2">
<tr>
<td class="contentkey">$Text{"Category"}: </td>
<td class="contentvalue"> $Quote{"$Data{"CategoryName"}"}</td>
</tr>
<tr>
<td class="contentkey">$Text{"State"}: </td>
<td class="contentvalue"> $Quote{"$Data{"State"}"}</td>
</tr>
<tr>
<td class="contentkey">$Text{"Language"}: </td>
<td class="contentvalue"> $Quote{"$Data{"Language"}"}</td>
</tr>
<tr>
<td class="contentkey">$Text{"Keywords"}: </td>
<td class="contentvalue"> $Quote{"$Data{"Keywords"}"}</td>
</tr>
<tr>
<td class="contentkey">$Text{"Votes"}: </td>
<td class="contentvalue"> $QData{"Votes"}</td>
</tr>
<tr>
<td class="contentkey">$Text{"Result"}: </td>
<td class="contentvalue"> $QData{"Result"} %</td>
</tr>
# --
# object links
# --
<!-- dtl:block:Links -->
<tr>
<td class="contentkey">$Text{"Linked"} ($Text{"Normal"}):</td>
<td class="contentvalue">
<!-- dtl:block:LinkNormal -->
<a href="$Env{"Baselink"}$Data{"FrontendDest"}$QData{"ID"}"
title="$QData{"Object"}: $QData{"Number"}">$QData{"Text"}</a>
<!-- dtl:block:LinkNormal -->
</td>
</tr>
<tr>
<td class="contentkey">$Text{"Linked"} ($Text{"Parent"}):</td>
<td class="contentvalue">
<!-- dtl:block:LinkParent -->
<a href="$Env{"Baselink"}$Data{"FrontendDest"}$QData{"ID"}"
title="$QData{"Object"}: $QData{"Number"}">$QData{"Text"}</a>
<!-- dtl:block:LinkParent -->
</td>
</tr>
<tr>
<td class="contentkey">$Text{"Linked"} ($Text{"Child"}):</td>
<td class="contentvalue">
<!-- dtl:block:LinkChild -->
<a href="$Env{"Baselink"}$Data{"FrontendDest"}$QData{"ID"}"
title="$QData{"Object"}: $QData{"Number"}">$QData{"Text"}</a>
<!-- dtl:block:LinkChild -->
</td>
</tr>
<!-- dtl:block:Links -->
<tr>
<td class="contentkey">$Text{"Last update"}: </td>
<td class="contentvalue"> $Quote{"$TimeLong{"$Data{"Changed"}"}"}</td>
</tr>
<tr>
<td colspan="2"><hr></td>
</tr>
<!-- dtl:block:FAQItemField -->
<tr>
<td class="contentkey">$Text{"$Data{"Caption"}"}: <br> <i
class="small">($Text{"$Data{"StateName"}"}</i>) </td>
<td class="contentvalue">$Data{"Value"}</td>
</tr>
<tr>
<td colspan="2"><hr></td>
</tr>
<tr>
<!-- dtl:block:FAQItemField -->
</table>
</td>
</tr>
</table>
<!-- dtl:block:Print -->
<!-- dtl:block:Search -->
<table border="0" width="100%" cellspacing="0" cellpadding="3">
<tr>
<td class="mainhead">
$Env{"Box0"}$Text{"Search"}: $Config{"FAQ::FAQHook"}$Env{"Box1"}
</td>
</tr>
<tr>
<td align="center" class="mainbody">
<br>
<table width="600" border="0" cellspacing="0" cellpadding="3">
<tr>
<td class="contenthead">$Text{"Options"}</td>
</tr>
<tr>
<td class="contentbody">
<form action="$Env{"CGIHandle"}" method="get">
<input type="hidden" name="Action" value="$Env{"Action"}">
<input type="hidden" name="Subaction" value="Search">
<input type="hidden" name="Submit" value="yes">
<table border="0" cellspacing="0" cellpadding="3">
<tr>
<td width="25%" class="contentkey">$Text{"Number"}: </td>
<td width="75%" class="contentvalue" colspan="3"> <input
type="text" name="Number" value="$QData{"Number"}" size="50"
maxlength="50"></td>
</tr>
<tr>
<td class="contentkey">$Text{"Title"}: </td>
<td class="contentvalue" colspan="3"> <input type="text"
name="Title" value="$QData{"Title"}" size="50" maxlength="50"></td>
</tr>
<tr>
<td class="contentkey">$Text{"Fulltext"}: </td>
<td class="contentvalue" colspan="3"> <input type="text"
name="What" value="$QData{"What"}" size="50" maxlength="50"></td>
</tr>
<tr>
<td class="contentkey">$Text{"Keyword"}: </td>
<td class="contentvalue" colspan="3"> <input type="text"
name="Keyword" value="$QData{"Keyword"}" size="50" maxlength="50"></td>
</tr>
<tr>
<td valign="top" class="contentkey">$Text{"Language"}:</td>
<td valign="top"
class="contentvalue">$Data{"LanguageOption"}</td>
<td valign="top" class="contentkey">$Text{"Category"}:</td>
<td valign="top"
class="contentvalue">$Data{"CategoryOption"}</td>
</tr>
</table>
</td>
</tr>
<tr>
<td class="contentfooter"> <input accesskey="g" class="button"
type="submit" value="$Text{"Search"}"></td>
</tr>
</table>
</form>
<br>
</td>
</tr>
</table>
<!-- dtl:block:Search -->
<!-- dtl:block:SearchResult -->
<table border="0" width="100%" cellspacing="0" cellpadding="3">
<tr>
<td class="mainhead">
$Env{"Box0"}$Text{"Search"}: $Config{"FAQ::FAQHook"}$Env{"Box1"}
</td>
</tr>
<tr>
<td class="mainbody">
<table border="0" width="100%" cellspacing="0" cellpadding="2">
<tr class="contenthead">
<td class="contentkey">$Config{"FAQ::FAQHook"}</td>
<td class="contentkey">$Text{"Title"}</td>
<td class="contentkey">$Text{"Category"}</td>
<td class="contentkey">$Text{"Language"}</td>
<td class="contentkey">$Text{"State"}</td>
<td class="contentkey">$Text{"Changed"}</td>
</tr>
<!-- dtl:block:SearchResultRow -->
<tr class="contentbody">
<td class="$QData{"CssRow"}"><a
href="$Env{"Baselink"}Action=$Env{"Action"}&ItemID=$QData{"ItemID"}">$QData{"Number"}</a></td>
<td class="$QData{"CssRow"}">$QData{"Title"}</td>
<td class="$QData{"CssRow"}">$QData{"CategoryName"}</td>
<td class="$QData{"CssRow"}">$QData{"Language"}</td>
<td class="$QData{"CssRow"}">$QData{"State"}</td>
<td class="$QData{"CssRow"}">($TimeLong{"$Data{"Changed"}"})</td>
</tr>
<!-- dtl:block:SearchResultRow -->
</table>
</td>
</tr>
</table>
<!-- dtl:block:SearchResult -->
<!-- dtl:block:Explorer-->
<table border="0" width="100%" cellspacing="0" cellpadding="3">
<tr>
<td colspan="2" class="mainhead">
$Env{"Box0"}$Text{"Explorer"}: $Config{"FAQ::FAQHook"}$Env{"Box1"}
</td>
</tr>
<tr>
<td width="75%" class="menu">
<!--<a href="$Env{"Baselink"}$Env{"LastScreenView"}">$Text{"Back"}</a>-->
</td>
<td width="35%" class="menu">
</td>
</tr>
<tr>
<td class="mainbody">
<!-- dtl:block:FAQPathCategoryElement -->
$Config{"FAQ::Explorer::Path::Seperator"} <b><a
href="$Env{"Baselink"}Action=$Env{"Action"}&Subaction=$Env{"Subaction"}&CategoryID=$Data{"CategoryID"}">$QData{"Name"}</a></b>
<!-- dtl:block:FAQPathCategoryElement -->
<!-- dtl:block:ExplorerTitle -->
<h1>$QData{"Name"}</h1>
<p>$QData{"Comment"}</p>
<!-- dtl:block:ExplorerTitle -->
<!-- dtl:block:ExplorerCategoryList -->
<table border="0" cellpadding="2" cellspacing="0" width="100%">
<colgroup><col width="15" /><col width="*" /><col width="100" /><col
width="100" /></colgroup>
<tr class="contenthead">
<td class="contentkey" colspan="2">
$Text{"Name"} /
$Text{"Comment"}
</td>
<td class="contentkey">
$Text{"SubCategories"}
</td>
<td class="contentkey">
$Text{"Article"}
</td>
</tr>
<!-- dtl:block:ExplorerCategoryRow -->
<tr class="contentbody">
<td class="$QData{"CssRow"}" valign="top"><img
src="$Env{"Images"}$Config{"FAQ::Category::Icon"}"></td>
<td class="$QData{"CssRow"}">
<b><a
href="$Env{"Baselink"}Action=$Env{"Action"}&Subaction=$Env{"Subaction"}&CategoryID=$QData{"CategoryID"}">$QData{"Name"}</a></b>
<br>$QData{"Comment"}
</td>
<td class="$QData{"CssRow"}">
$QData{"CategoryNumber"}
</td>
<td class="$QData{"CssRow"}">
$QData{"ArticleNumber"}
</td>
</tr>
<!-- dtl:block:ExplorerCategoryRow -->
</table>
<!-- dtl:block:ExplorerCategoryList -->
<br>
<!-- dtl:block:ExplorerFAQItemList -->
<table border="0" width="100%" cellspacing="0" cellpadding="2">
<tr class="contenthead">
<td class="contentkey">
$Text{"Title"}
<a
href="$Env{"Baselink"}Action=$Env{"Action"}&Subaction=Explorer&CategoryID=$QData{"CategoryID"}&Order=Title&Sort=up"><img
border="0" src="$Env{"Images"}up-small.png" alt="$Text{"up"}"></a> /
<a
href="$Env{"Baselink"}Action=$Env{"Action"}&Subaction=Explorer&CategoryID=$QData{"CategoryID"}&Order=Title&Sort=down"><img
border="0" src="$Env{"Images"}down-small.png" alt="$Text{"down"}"></a>
</td>
<td class="contentkey">
$Text{"Language"}
<a
href="$Env{"Baselink"}Action=$Env{"Action"}&Subaction=Explorer&CategoryID=$QData{"CategoryID"}&Order=Language&Sort=up"><img
border="0" src="$Env{"Images"}up-small.png" alt="$Text{"up"}"></a> /
<a
href="$Env{"Baselink"}Action=$Env{"Action"}&Subaction=Explorer&CategoryID=$QData{"CategoryID"}&Order=Language&Sort=down"><img
border="0" src="$Env{"Images"}down-small.png" alt="$Text{"down"}"></a>
</td>
<td class="contentkey">
$Text{"State"}
<a
href="$Env{"Baselink"}Action=$Env{"Action"}&Subaction=Explorer&CategoryID=$QData{"CategoryID"}&Order=State&Sort=up"><img
border="0" src="$Env{"Images"}up-small.png" alt="$Text{"up"}"></a> /
<a
href="$Env{"Baselink"}Action=$Env{"Action"}&Subaction=Explorer&CategoryID=$QData{"CategoryID"}&Order=State&Sort=down"><img
border="0" src="$Env{"Images"}down-small.png" alt="$Text{"down"}"></a>
</td>
<td class="contentkey">
$Text{"Result"} (%)
<a
href="$Env{"Baselink"}Action=$Env{"Action"}&Subaction=Explorer&CategoryID=$QData{"CategoryID"}&Order=Result&Sort=up"><img
border="0" src="$Env{"Images"}up-small.png" alt="$Text{"up"}"></a> /
<a
href="$Env{"Baselink"}Action=$Env{"Action"}&Subaction=Explorer&CategoryID=$QData{"CategoryID"}&Order=Result&Sort=down"><img
border="0" src="$Env{"Images"}down-small.png" alt="$Text{"down"}"></a>
</td>
<td class="contentkey">
$Text{"Votes"}
<a
href="$Env{"Baselink"}Action=$Env{"Action"}&Subaction=Explorer&CategoryID=$Data{"CategoryID"}&Order=Votes&Sort=up"><img
border="0" src="$Env{"Images"}up-small.png" alt="$Text{"up"}"></a> /
<a
href="$Env{"Baselink"}Action=$Env{"Action"}&Subaction=Explorer&CategoryID=$Data{"CategoryID"}&Order=Votes&Sort=down"><img
border="0" src="$Env{"Images"}down-small.png" alt="$Text{"down"}"></a>
</td>
</tr>
<!-- dtl:block:ExplorerFAQItemRow -->
<tr class="contentbody">
<td class="$QData{"CssRow"}"><img
src="$Env{"Images"}$Config{"FAQ::Item::Icon"}"
style="vertical-align:middle;"> <a
href="$Env{"Baselink"}Action=$Env{"Action"}&CategoryID=$QData{"CategoryID"}&ItemID=$QData{"ItemID"}">$QData{"Title"}</a></td>
<td class="$QData{"CssRow"}">$QData{"Language"}</td>
<td class="$QData{"CssRow"}">$QData{"State"}</td>
<td class="$QData{"CssRow"}"
style="$Data{"CssColumnVotingResult"}">$QData{"Result"}</td>
<td class="$QData{"CssRow"}">$QData{"Votes"}</td>
</tr>
<!-- dtl:block:ExplorerFAQItemRow -->
</table>
<!-- dtl:block:ExplorerFAQItemList -->
</td>
<td class="menu">
<!-- dtl:block:ExplorerQuickSearch -->
<h3>$Text{"QuickSearch"}</h3>
<form action="$Env{"Baselink"}" method="get"
style="margin:0px;padding:0px;">
<input type="hidden" name="Action" value="$Env{"Action"}">
<input type="hidden" name="Subaction" value="Search">
<input type="hidden" name="Submit" value="yes">
<!-- dtl:block:ExplorerQuickSearchCategory -->
<input type="hidden" name="CategoryIDs" value="$Data{"CategoryID"}">
<!-- dtl:block:ExplorerQuickSearchCategory -->
<input type="hidden" name="QuickSearch" value="1">
<input type="hidden" name="CategoryIDs" value="$Data{"CategoryID"}">
<input type="text" name="What" value="$QData{"What"}" size="30"
maxlength="50"><input class="button" type="submit" value="$Text{"Search"}"><br>
<a
href="$Env{"Baselink"}Action=$Env{"Action"}&Subaction=Search">$Text{"DetailSearch"}</a>
</form>
<!-- dtl:block:ExplorerQuickSearch -->
<!-- dtl:block:ExplorerLatestCreate -->
<h3>$Text{"LatestCreatedItems"}</h3>
<ul
style="padding-left:0px;list-style-image:url($Env{"Images"}$Config{"FAQ::Item::Icon"});">
<!-- dtl:block:ExplorerLatestCreateFAQItemRow -->
<li>
<a
href="$Env{"Baselink"}Action=$Env{"Action"}&CategoryID=$QData{"CategoryID"}&ItemID=$QData{"ItemID"}">$QData{"Title"}
($QData{"CategoryName"})</a> $QData{"Language"} <br>
<i>$TimeLong{"$Data{"Created"}"}</i>
</li>
<!-- dtl:block:ExplorerLatestCreateFAQItemRow -->
</ul>
<!-- dtl:block:ExplorerLatestCreate -->
<!-- dtl:block:ExplorerLatestChange -->
<h3>$Text{"LatestChangedItems"}</h3>
<ul
style="padding-left:0px;list-style-image:url($Env{"Images"}$Config{"FAQ::Item::Icon"});">
<!-- dtl:block:ExplorerLatestChangeFAQItemRow -->
<li>
<a
href="$Env{"Baselink"}Action=$Env{"Action"}&CategoryID=$QData{"CategoryID"}&ItemID=$QData{"ItemID"}">$QData{"Title"}
($QData{"CategoryName"})</a> $QData{"Language"} <br>
<i>$TimeLong{"$Data{"Changed"}"}</i>
</li>
<!-- dtl:block:ExplorerLatestChangeFAQItemRow -->
</ul>
<!-- dtl:block:ExplorerLatestChange -->
</td>
</tr>
</table>
<!-- dtl:block:Explorer -->
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support or consulting for your OTRS system?
=> http://www.otrs.com/