You can customize the pre-defined Response, Auto-responses and Auto-replies in
the Admin-Area of OTRS
Gabriele
----- Original Message -----
From: Yael Naveh
To: otrs@otrs.org
Sent: Tuesday, July 17, 2007 3:18 PM
Subject: [otrs] Customer Quoted text move to the bottom
Hi List,
Is there a way to move quoted text to the bottom of response?
Is there a way to omit quoted test?
When using pre-defined responses, the response is copied to the end of mail,
which is very annoying.
Thanks,
Yael
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