Hi again,

I solved my problem: FYI, see http://bugs.otrs.org/show_bug.cgi?id=2153

Bye, Alex

Steven Carr schrieb:
Alexander Scholler wrote:
we write FQDNs to our tickets. The problem is that OTRS adds http:// to
all FQDNs that start with "www." and shows them as link.

This sounds more like the email client (or the web browser) trying to be
intelligent and flagging anything with www. as a link.

Just had a quick grep through the code and there doesn't look like
anything that is searching for www and adding http://, so doesn't look
like OTRS is the culprit (I dont know a great deal under the hood so
someone could correct me if needed).

Steve
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