[otrs] Agents LDAP Group Sync problem.

[Sandeep A.S]

Hi,
            I have implemented Agent Authentication with LDAP Backend.
            But I am facing problem in syncing LDAP Groups to  otrs Groups
           
            My intention is to  sync   cn=infra users to  admin group 
of  the otrs
         
             Below is the ldif for mat of cn=infra group from ldap:
            

dn: cn=infra,ou=Groups,dc=mycompany,dc=net
gidNumber: 602
objectClass: posixGroup
objectClass: top
cn: infra
memberUid: sandeep
memberUid: abinav
description: All Infrastructure members are here
              And following is my Config.pm entries:
 
   $Self->{'UserSyncLDAPGroupsDefination'} = {
       # ldap group
       'cn=infra,ou=Groups,dc=mycompany,dc=net' => {
           # otrs group
           'admin' => {
              # permission
               rw => 1,
               ro => 1,
           },
           'faq' => {
               rw => 0,
             ro => 1,
           },
       },
      };

         Here user is getting authenticated but.User is not coming to 
the admin group  in the otrs.
         Or user is not getting admin privilages.
  I am getting following error:
 [Fri Aug 10 15:07:07 2007][Notice][Kernel::System::Auth::LDAP::Auth] 
User: sandeep (uid=sandeep,ou=People,dc=mycompany,dc=net) authentication 
ok (REMOTE_ADDR: 61.95.200.12).
[Fri Aug 10 15:07:07 2007][Notice][Kernel::System::User::UserUpdate] 
User: 'sandeep' updated successfully (1)!
[Fri Aug 10 15:07:07 2007][Notice][Kernel::System::User::SetPassword] 
User: 'sandeep' changed password successfully!
[Fri Aug 10 15:07:07 2007][Notice][Kernel::System::Auth::LDAP::Auth] 
User: 'sandeep' sync ldap groups cn=infra,ou=Groups,dc=mycompany,dc=net 
to groups!
[Fri Aug 10 15:07:07 2007][Notice][Kernel::System::Auth::LDAP::Auth] 
User: sandeep not in GroupDN='cn=infra,ou=Groups,dc=mycompany,dc=net', 
Filter='(memberUid=uid=sandeep,ou=People,dc=mycompany,dc=net)'! 
(REMOTE_ADDR: 61.95.200.12).
      But cn=sandeep,ou=People,dc=mycompany,dc=net  is in the  
cn=infra,ou=Groups,dc=mycompany,dc=net  group. This you can see from the 
above ldif output.
      Also  ldif entry for the sandeep is as below(only relevent part)

dn: uid=sandeep,ou=People,dc=mycompany,dc=net
uid: sandeep
sn: Sandeep A.S
mail: [EMAIL PROTECTED]

     So  what will be the problem for this  error ?
     Filetering is not proper ?
   
   Thanks
   Sandeep


    




     
  




              
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