Hello,
I've made some new queues (for example 'hardware problems') and new
groups ('intern users' and 'extern users')
When I connect the queue 'hardware problems' to the group 'intern
users' I don't get an emailnotification when a new ticket is created. If
the ticketstate is changed, ticket is moved,.. I do get an
emailnotification. If I connect the queue 'hardware problems' to the
standardgroup 'users' I do get an emailnotification when a new ticket is
created...
What have I done wrong, missing a parameter somewhere??
Greetings, Rene Koning
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