every customer must be in its own queue. its for statistics. ________________________________
Von: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Im Auftrag von [EMAIL PROTECTED] Gesendet: Freitag, 14. September 2007 07:28 An: User questions and discussions about OTRS.org Betreff: Re: [otrs] customer webinterface queue selection And what for 1 queue per customer? Queue allows to devide reuests per subject/area.... Custommer will only see his own requests. There is no need to create queue for everyone!!!!
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