Yes i know. But each queue has its own responsible....
-----Ursprüngliche Nachricht----- Von: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Im Auftrag von Nils Breunese (Lemonbit) Gesendet: Freitag, 14. September 2007 11:54 An: User questions and discussions about OTRS.org Betreff: Re: AW: [otrs] customer webinterface queue selection Pascal Rebsamen wrote: > every customer must be in its own queue. > > its for statistics. You know you can also customize/write your own statistics queries? I really wouldn't go through the trouble of maintaining a queue for every customer. Nils Breunese. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/