Well, I eventually figured out what was going on.... In the installation directory there's a file named "RELEASE", which had been left untouched when upgrading the system. After replace this file with the new RELEASE file (from version 2.2.3), everything went okay.
Regards, Harry 2007/10/8, Harry Cruz <[EMAIL PROTECTED]>: > > Hello everyone! > > I initially installed OTRS via a debian package and wanted to have the > newest version. So I've upgrade my OTRS Installation, from 2.0.4 to 2.2.3, > by following the steps below: > > - Database and OTRS 2.0.4 files (/usr/share/otrs and /var/lib/otrs) > backup; > - Execution of database scripts (to 2.1 and then to 2.2) > - Replaced all files in those folders with the OTRS newer version; > - Issued: ./SetPermission.sh > - Fixed some minor configuration problems with Apache (wrong path in > otrs.conf) > > > Then my OTRS was upgraded. I could notice that because of the many > language updates I got and because the FAQ module was no longer present. But > the version information on the lower right corner still says it's 2.0.4. > And as I tried to install the FAQ module I got the message: > > Message: Sorry, can't install package, because the framework version > required by the package (2.2.x) does not match your Framework (2.0.4)!! > > Has anyone ever experienced this kind of problem? Where is OTRS version > information kept? > > Any help is appreciated, > > Harry Cruz > > >
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
