Hi there
I'd like for all my status changes on tickets to be mirrored on a IRC
channel used by all helpdesk people. Has anyone done something like this
already? I'm thinking about hooking up some simple TCP/socket/signal
operations each time a new ticket enters the system and whenever state
on this ticket changes.
Any hints on how to accomplish this?
Marius
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support or consulting for your OTRS system?
=> http://www.otrs.com/
