I repost the explanation from Henning Oschwald for clarity.
OTRS reads its configuration from several locations:
1. Kernel/Config/Defaults.pm stores default configuration settings. This
is the first file from which configuration settings are beeing read.
2. Kernel/Config/Files/ZZZAAuto.pm and Kernel/Config/files/ZZZAuto.pm
contain the configuration settings made over Sysconfig and are the
next place from where configuration settings are
collected. ZZZAAuto.pm contains _all_ config options available in
Sysconfig with their default values, whereas ZZZAuto.pm stores your
modifications made from the Sysconfig. ZZZAuto.pm stores only the
settings which differ from the default.
3. Finally, Kernel/Config.pm is beeing read.
The important thing to understand is that a configuration setting which
has been modified e.g. from the Sysconfig is overwritten, if the same
setting is also listed in Config.pm. In general, Configuration options
which are set in Config.pm can not be modified from Sysconfig.
Bye
Gabriele
----- Original Message -----
From: "Nils Breunese (Lemonbit)" <[EMAIL PROTECTED]>
To: "User questions and discussions about OTRS.org" <otrs@otrs.org>
Sent: Tuesday, October 16, 2007 11:08 PM
Subject: Re: [otrs] Auto-generated config files
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