Just FYI we're using OTRS on three separate virtual shared servers no
problem. No modifications to the code at all to handle it, just out
of the box installation.
You don't need to modify the apache configuration (that I can see
anyway) and you certainly don't need mod_perl. (and if you have high
enough load to need mod_perl then you're going to want a dedicated
system anyway)
On Nov 7, 2007, at 8:30 AM, Andy Lubel wrote:
Installing OTRS without root permissions and restricted access to the
system is heavy or even inpossible depending on the system you or your
provider is using. We recomment to use a dedicated root server to run
OTRS where the environment fids the needs of OTRS, web hosting
environments very ofthen do not include the system features needed
to run
OTRS properly (full access to the apache configuration, adding and
editing
cron jobs, using mod_perl, e.g.).
http://faq.otrs.org/otrs/public.pl?
Action=PublicFAQ&CategoryID=31&ItemID=235
On 11/7/07 10:11 AM, "Richard Hinkamp - BeSite" <[EMAIL PROTECTED]>
wrote:
Not possible.
Is possible.
When the server has all perl modules, you can upload OTRS and with
the
correct config it will run. The only thing you probably need is a
way to
install cronjobs (POP3 fetching, pendingjobs). When you have a web
interface for that, you should be ok.
Richard
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Silicon Valley Colocation
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