From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of B Z
Sent: Wednesday, November 07, 2007 6:53 PM
To: otrs@otrs.org
Subject: [otrs] Ticket SMS Notifications- possible?

 

I'm trying to implement SMS (Text Message) Notifications when tickets arrive
in a specific queue or are of a specific priority level. 

Is this functionality available in OTRS 2.2?

I've looked through the documentation and on google but I have yet to find
anyone who has either done this or explains how it can be done.

As always, your help is greatly appreciated!

- Brian Zitzow

  _____  

Peek-a-boo FREE Tricks & Treats for You! Get
<http://www.reallivemoms.com?ocid=TXT_TAGHM&loc=us>  'em!

 

REPLY:

 

Have you considered emailing it to an SMS email address?

 

Most carriers (at least in the US) have email addresses that correspond to
their telephone numbers, like [EMAIL PROTECTED] (this is
only an example, check with your carrier for the correct address!)

 

This would be easier than implementing another module.

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