Hello Jim, the file CustomerHeader.dtl is written in simple HTML, so you can edit it with every simple texteditor. In this file you'll find the lines
<tr> <td width="120" class="header"> LOGO </td> <td class="header"> <a href="" class="headeritem">COMPANY NAME</a> </td> </tr> Just replace LOGO with the mentioned <img>-tag and COMPANY NAME with the name of your company. And if you don't like the colours, you can change the file customer-css.dtl, it's a simple css-file Hth EDV Tekomedia Markus Nagel Tekomedia GmbH Castroper Str.12 D-44791 Bochum T: +49 (0)234 8939-0 F: +49 (0)234 8939-28 ------------------------------------------------------- Tekomedia GmbH Castroper Str. 12, 44791 Bochum Reg.-gericht Bochum HRB 6537 St.- Nr.: 306 5867 0873 Geschäftsführung: Hans-Günter Oberlindober DataForce CRM schrieb: > thank you, and I just dont get what you said. is the bar that has logo and > company name only edited by changing an image or is there a config line where > I can substitute my company name? > > jr > ----- Original Message ----- > From: "EDV Tekomedia" <[EMAIL PROTECTED]> > To: "User questions and discussions about OTRS.org" <otrs@otrs.org> > Sent: Thursday, November 15, 2007 7:10:58 AM (GMT-0600) America/Mexico_City > Subject: Re: [otrs] Change company name and logo > > Sorry mate, but your question has already been answered. > Take a look at this: > http://www.mail-archive.com/otrs%40otrs.org/msg19993.html > > Greetings > > EDV Tekomedia > Markus Nagel > > Tekomedia GmbH > Castroper Str.12 > D-44791 Bochum > > T: +49 (0)234 8939-0 > F: +49 (0)234 8939-28 > > ------------------------------------------------------- > Tekomedia GmbH > Castroper Str. 12, 44791 Bochum > Reg.-gericht Bochum HRB 6537 > St.- Nr.: 306 5867 0873 > Geschäftsführung: Hans-Günter Oberlindober > > DataForce CRM schrieb: >> Where is the config item to change the company name in customer and faq.pl? >> >> and please explain that "do not edit Default.pm" which file should be >> edited? Config.pm >> >> Regards, >> >> Jim Romano >> GM - 817-886-0380 - Skype: DataForceCRM >> http://www.dataforcecrm.com >> Visit site for Live Demos, Screenshots, & Customer Support >> >> _______________________________________________ >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> Support or consulting for your OTRS system? >> => http://www.otrs.com/ > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support or consulting for your OTRS system? > => http://www.otrs.com/ > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support or consulting for your OTRS system? > =http://www.otrs.com/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
