Well, I think your reasoning is correct...
----- Original Message -----
From: Mikkel Nielsen
To: User questions and discussions about OTRS.org
Sent: Friday, November 16, 2007 8:27 PM
Subject: SV: [otrs] View after move.
Ok!
After my opinion this is then a bug. It makes no sense to give a user
permissions to move at ticket into a given queue when he/her gets an error etch
time this is done.
Or am I missing something?
--
Med venlig hilsen
Mikkel Robin Nielsen
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Fra: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] På vegne af Gabriele D'Andrea
Sendt: 16. november 2007 20:19
Til: User questions and discussions about OTRS.org
Emne: Re: [otrs] View after move.
Well, there is no such parameter in sysconfig, so you would have to change
the code in order to achieve this
Gabriele
----- Original Message -----
From: Mikkel Nielsen
To: User questions and discussions about OTRS.org
Sent: Thursday, November 15, 2007 5:54 PM
Subject: [otrs] View after move.
Hi list!
I can't seem to find where to change the view after a ticket is moved.
The problem is, if a user has access to move a ticket into a queue but
don't have access to view tickets in this queue, the user then get's an error
after moving the ticket because the system default wants to show you the ticket
that you just moved.
Hopes this makes sense!
Regards
Mikkel
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