Are there any plans to merge the functionality with tickets? -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Torsten Thau Sent: Tuesday, November 27, 2007 12:16 PM To: User questions and discussions about OTRS.org Subject: Re: [otrs] RE: Time-Accountig
-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Hi there, Agim Cami schrieb: > Before installing Time accounting into my otrs platform I would like to > know what are main features of the module. > In what case this module can bee useful? The TimeAccounting module has nothing to do with the time-accounting that's already available in OTRS. Latter is used to calculate the working time which is spent on a ticket. The TimeAccounting module is used for project-/agent-oriented working time accounting. The agent can enter his/her working time and on which project (s)he has spent the time. In the overview section the allowed user can see the total time that's been spent on a project or on a special action within a project. In future releases there will be some pdf-printing functions ...whenever I'll find some time to insert it... Anyway - you can install the package and have a look at it. If it's not what you need, you still can uninstall it. regards, Torsten Thau - -- Torsten Thau, Dipl. Inform. c.a.p.e. IT Labs GbR - Annaberger Str. 240 - D-09125 Chemnitz phone: +49 371 5347 623 cell: +49 176 66 680 680 personal pgp-key: 0x93E0A174 fax: +49 371 5347 625 http://www.cape-it.de -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.6 (GNU/Linux) iD8DBQFHTFDHvXo8m5PgoXQRAsusAJ0dXh3WwJCg/LjXD1i0VZqXhW4GDQCcD40l XMMEtQj/7edUp/bty5j1fxQ= =hkYD -----END PGP SIGNATURE----- _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
