Hello, do i need to try to explain my question one more time in another way, or it's not possible?
thank you! Matas On 03/12/2007, Matas Labasauskas <[EMAIL PROTECTED]> wrote: > > Hello, > > is it possible to receive notification for Customer via e-mail (Outlook) > on follow up? In case this Customer is tracking tickets of several > companies, not only tickets created by himself. All the tickets are visible > for him via Customer interface, but to make it more convenient Customer is > asking to send e-mail if there is an answer to any of existing tickets to > force him to log in via Customer interface only for significant reason > and not to log in many times hoping for an answer. > > thank you in advance, > > Matas > -- Matas Labasauskas
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