Well,
actually the documentation is not that good, you'll have to mix docs, faqs,
mailing lists and your own experiments!
----- Original Message -----
From: "Mike Lykov" <[EMAIL PROTECTED]>
To: "User questions and discussions about OTRS.org" <otrs@otrs.org>
Sent: Wednesday, December 12, 2007 2:52 PM
Subject: Re: [otrs] what is "pending autoclose+/-" ?
В сообщении от Wednesday 12 December 2007 17:41:33 Gabriele D'Andrea
написал(а):
pending autoclose+ => ticket autoclose with state "closed successful"
pending autoclose- => ticket autoclose with state "closed unsuccessful"
thanks, Gabriele.
(PS are anywhere a sort of wiki, maybe, with this information, not shown in
documentation? doc.otrs.org consists 80% of screenshots .. ;)
Mike
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