Hi, I hope this is not a stupid question. I am trying to optimise our OTRS installation, and I want to change the TicketIndexModule type from 'RuntimeDB' to 'StaticDB'. In which config file am I supposed to make this setting? I have added a line to the bottom of the "Load" subroutine in the Kernel/Config.pm file, but I have no way to verify if these have taken effect?
I know about the Admin/SysConfig module, and from there if I search for TicketIndexModule, I get *nothing*. It seems I need to search for Ticket::IndexModule and then I can change the value, but where is this value stored, and can I see it and modify it manually? Thanks. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
