Hi,The idea is use for the main queueview the smallest possible queueview like for example the locked ticket because its has only the header (3 lines)
Thanks Antonio _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
