Hi Marek. MK> I would like to create rule to create auto-reply to my customers which MK> write emails to [EMAIL PROTECTED] without ticket ID..
I had the same wish some time ago: http://bugs.otrs.org/show_bug.cgi?id=2478 Unfortunately it was set to invalid. You could try to reopen it... -- Mit freundlichen Grüßen André Bauer [EMAIL PROTECTED] System: Ubuntu 6.06.1/Apache 2.0.55-MOD_PERL/MySQL 5.0.21/OTRS 2.2.4 _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/