Use a generic agent. Its in the admin section -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jim Archer Sent: Saturday, January 19, 2008 1:17 PM To: User questions and discussions about OTRS.org Subject: [otrs] Auto close or removal upon entry into the junk queue possible?
Is there a way set up OTRS so that any ticket moved into the JUNK queue is automatically flagged as "removed" or closed? _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
