Ok, so I need to change it to uid instead of sAMAccountName, still no luck. :(
I have anonymous access to the OpenLDAP server, so I shouldn't need admin rights. I am seeing o=test.com, and ou=People... I am not finding anything on the LDAP server that's dc=. So, when it works I should be able to go to the index.pl file and automatically be logged in with my user account? All I get is the login prompt. -----Original Message----- From: Rico Barth [mailto:[EMAIL PROTECTED] Sent: Wednesday, January 23, 2008 3:46 PM To: Nielson, Adam Cc: otrs@otrs.org Subject: Re: [otrs] OpenLDAP -----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Hi Niels. On Wed, 23 Jan 2008, Nielson, Adam wrote: > I am banging my head against the wall with LDAP authentication. I have tried > everything! I now have access to a server, "ldap.test.com" and know the > ou=People, and can use tools like Softerra LDAP Browser to confirm all this > (via anonymous access). > > What am I doing wrong? All the documentation reflects an AD environment, is > this my problem? > > > Should the line: $Self->{'AuthModule::LDAP::UID'} = > 'sAMAccountName'; <--- and related lines be something different for > OpenLDAP? I have tried leaving the login info blank, commented out, left in, > etc. > > I have tried the line: $Self->{'AuthModule::LDAP::Host'} = 'ldap.test.com'; > <--- with and without port number. > > I have tried the line: $Self->{'AuthModule::LDAP::BaseDN'} = 'o=test.com'; > <--- Ive also tried it with the ou=People added in, I don't see anything for > a dc=, but ive tried all kinds of variants. You've posted a scene where AD is the authentication backend. For OpenLDAP the next lines will show you the differences: # LDAP auth $Self->{'AuthModule'} = 'Kernel::System::Auth::LDAP'; $Self->{'AuthModule::LDAP::Host'} = 'your.ldapserver.company.com'; $Self->{'AuthModule::LDAP::BaseDN'} = 'ou=users,dc=intra,dc=company,dc=com'; $Self->{'AuthModule::LDAP::UID'} = 'uid'; If there is a need to bind an administrative account to read some attributes from your ldap you need to set config items like this: $Self->{'AuthModule::LDAP::SearchUserDN'} = 'cn=admin,dc=company,dc=com'; $Self->{'AuthModule::LDAP::SearchUserPw'} = 'admins secret'; To get some information about your ldap structure you should use 'ldapsearch'. Regards and HTH, Rico - -- Dipl.-Math. Rico Barth, Geschäftsführer/Projektleiter c.a.p.e. IT GmbH Annaberger Straße 240 , 09125 Chemnitz phone/fax: +49 371 5347-621 / -625 mobile: +49 176 66680786 mailto: [EMAIL PROTECTED] , PGP-Key: 0x874C8377 internet: www.cape-it.de Geschäftsführung Rico Barth, Thomas Maier AG Chemnitz, HRB 23192 -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.6 (GNU/Linux) Comment: Made with pgp4pine 1.76 iD8DBQFHl8Osmy4UBYdMg3cRAgiPAJ9MtyKEtSY4NGxJFCiavPDYaPzG0QCfarrm gavFCa2nmvdWuUw887vnTCc= =RaTQ -----END PGP SIGNATURE----- _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
