Hello all,
I am trying to move our OTRS system from a small Linux machine to a
Solaris server.
I have installed the latest version of OTRS, Apache, MYSQL, and
literally dozens of PERL modules in order to run OTRS on Solaris.
I ran into the "no connection to syslog" error the first time I tried
running http://localhost/otrs/installer.pl
<http://localhost/otrs/installer.pl> . I managed to get around that
problem and finish the configuration but I've run into a new problem.
When I try going to http://localhost/otrs/index.pl
<http://localhost/otrs/index.pl> I get the following message:
Software error:
no connection to syslog available at ../..//Kernel/System/Log/SysLog.pm
line 63
For help, please send mail to the webmaster ([EMAIL PROTECTED]), giving
this error message and the time and date of the error.
When I went to check the Apache error logs here's what I found:
[Tue Feb 12 16:22:15 2008] [error] [client 130.170.246.72] [Tue Feb 12
16:22:15 2008] index.pl: DBI
connect('database=otrs;host=localhost;','root',...) failed: Can't
connect to local MySQL server through socket '/tmp/mysql.sock' (2) at
/lapps/otrs/bin/cgi-bin/../../Kernel/System/DB.pm line 197
[Tue Feb 12 16:22:15 2008] [error] [client 130.170.246.72] [Tue Feb 12
16:22:15 2008] index.pl: unix dgram connect: Socket operation on
non-socket at ../..//Kernel/System/Log/SysLog.pm line 63
[Tue Feb 12 16:22:15 2008] [error] [client 130.170.246.72] [Tue Feb 12
16:22:15 2008] index.pl: no connection to syslog available at
../..//Kernel/System/Log/SysLog.pm line 63
Can anyone point me in the right direction to solve this error?
Thank you,
David Buice
ITIL Foundations Certified
EDS - PSIC
7000 Chicago Road
Warren, MI 48092
( Phone:+1-586-575-4525
+ mailto:[EMAIL PROTECTED]
cell: 248-249-9122
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