Buice, David R wrote:
I need to migrate our existing OTRS database (version 1.2.3!) which
currently resides on a Linux box onto a Solaris server which has
OTRS 2.2.4 installed.
I was thinking that perhaps I would do a backup on the Linux server
and then a restore on the Solaris server... But I thought I should
first consult with you fine people before I do something potentially
stupid or dangerous.
As long as you have the old working server (and backups!) you should
be OK.
I'm running Apache and MYSQL on the Solaris server. It would be
nice to somehow retain the myriad configurations that were done on
the Linux machine thereby not having to re-create the wheel, but
perhaps that's asking too much.
Any and all recommendations would be gratefully accepted.
1) Dump the database on the old server, import it on the new one and
the run all the applicable database upgrade scripts to upgrade the
database to 2.2 step by step. In your case that would be DBUpdate-
to-1.3.mysql.sql, DBUpdate-to-2.0.mysql.sql, DBUpdate-
to-2.1.mysql.sql, DBUpdate-to-2.2.mysql.sql, DBUpdate-to-2.2.2.sql.
These scripts can be found in the scripts directory.
2) If you want to migrate the configuration settings as well you're
not asking too much. See '5.12. The graphical configuration frontend
(SysConfig)' in the docs which mentions that you backup and upload
settings: http://doc.otrs.org/2.2/en/html/x1033.html
Nils Breunese.
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