Re: [otrs] icons not showing in 2.2.4 and 2.2.5

[Shawn Beasley]

Hi Andrew,

Hi Andrew,
Did you set-up the The "Core:Web" at "Framework" at "Sysconfig" ?

You must specify the "FrontEnd::ImagePath" parameter acknowledge the icons.

Carlos is correct, this happens when you install otrs in another directory other than /opt/otrs. Two things must happen.

1. You must have an alias for this configured in your web server


[..]

2. If the alias is not /otrs-web/ or if your base directory is not /<alias>/images/Standard/ then this must be configured manually in the Sysconfig.

Do you have empty place holders for the images in your browser? If you
right-click one of those you can check the path to the picture. Check on the
server that it does indeed exist.

I hope this helps you get back on track!

--
Shawn Beasley
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