Yea!!! Thanks, I have searched and find out that I was missing some packages for XML::Parser.
Thanks. On Tue, 4 Mar 2008 21:37:20 +0100, Nils Breunese (Lemonbit) wrote > Enrique Garcia Briones wrote: > > > I just installed otrs in debian, and I release the software to be > > tested in > > my University, but, when one of the Administrators tried to install > > the ITSM > > package, it was showed this message: > > > > Software error: > > Can't locate object method "new" via package "XML::Parser::Lite" > > at /usr/share/otrs//Kernel/System/XML.pm line 781, <PRODUCT> line 236. > > > > For help, please send mail to the webmaster ([EMAIL PROTECTED]), > > giving > > this error message and the time and date of the error. > > Please use the ITSM mailinglist for questions about ITSM: http://lists.otrs.org/mailman/listinfo/itsm > > > I tried to search in the archive files, it is hard without search > > tool. > > They have a search function in the OTRS archives at mail- > archive.com: http://www.mail-archive.com/otrs@otrs.org/ But > apparently [EMAIL PROTECTED] is not yet a member of the ITSM > mailinglist yet. > > Nils Breunese. > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support or consulting for your OTRS system? > => http://www.otrs.com/ -- Subcoordinacion de SysOp and Datacenter Coordinacion General de Tecnologias de Informacion y Comunicaciones UAdeC En el Bien fincamos el Saber _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
