Hi Luick,
Greetings...Suddenly... out of the blue... I become the nominated "special one" to migrate my company's otrs.I have otrs 2.0.1 up and running... and I intent to migrate to otrs 2.2.5 with oracle 11g DB (since it's a policy agreement for company's DB).Since I'm new to otrs... I'm asking for some guidelines about it...Should I firstly migrate otrs 2.0.1 to 2.2.5 (following this http://lists.otrs.org/pipermail/otrs/2008-February/022074.html )... and then migrate mysql to oracle? Does anyone ever tried (successfully) to migrate mysql to oracle? Should I just do a mysql dump.... use some application to import the dump to oracle... and then run the otrs script (DBUpdate-to-2.2.oracle.sql) for oracle?
I would upgrade, then dump, then migrate.Here are some helpful tipps for things to backup before migrating: (don't mind that they are other platforms)
http://faq.otrs.org/otrs/public.pl?Action=PublicFAQ&Subaction=Search&Submit=yes&QuickSearch=1&CategoryIDs=0&What=upgrade Just look at the steps generically. :)But, having said that, the jump your company wants to make brings so many features with it, I must tell you: It would be advisable to get consulting help from us. It would save you time, and your ROI for this investment would be much better because you would not have to spend a long time fiddeling with things to understand them and getting things to work. Please request an offer from [EMAIL PROTECTED] Otherwise, there are many people here that are more than happy to help you.
I wish you luck either way you decide.
((enjoy))
--
Shawn Beasley
((otrs)) :: OTRS AG :: Norsk-Data-Straße 1 :: 61352 Bad Homburg
Fon: +49 (0) 9421 56818 0 :: Fax: +49 (0) 9421 56818 18
http://www.otrs.com/ :: Communication with success!
Geschäftssitz: Bad Homburg
Amtsgericht Bad Homburg, HRB 10751
Steuernummer: 003/240/97521
Aufsichtsratsvorsitzender: Burchard Steinbild
Vorstandsvorsitzender: André Mindermann
signature.asc
Description: OpenPGP digital signature
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
