Yeah it's what I'm searching for an free CS (counter strike) community ticketing.
So it's unavailable without business action from OTRS AG ?? it's you wanna mean ? OTRS will non-free in future ? Best Regards, Julian. -----Message d'origine----- De : [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] De la part de Shawn Beasley Envoyé : vendredi 14 mars 2008 15:17 À : User questions and discussions about OTRS.org Objet : Re: [otrs] Notification Question Hi Julien, > Someone have an idea about my problem and my last request ? > > Thx. > > Best Regards, > Julian. > > -----Message d'origine----- > De : [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] De la part > de Julien CHAMPSEIX Envoyé : lundi 10 mars 2008 16:55 À : 'User > questions and discussions about OTRS.org' > Objet : RE: [otrs] Notification Question Importance : Haute > > Yes but the problem is the following: > > I'm notified when I have a new ticket in a queue but it's always using the > default address system. I would be notified by different address following > the Queue. > > The notifications you are takling about are the agent notifications, I assume, and for these, there is only the one address (usually OTRS Notifacaions Master) The ones I was discussing were the addresses that your customers would see. Am I right in my assumption? If that is the case, then you need a development from OTRS AG :) Sorry, but we will be happy to meet your needs. -- Shawn Beasley ((otrs)) :: OTRS AG :: Norsk-Data-Straße 1 :: 61352 Bad Homburg Fon: +49 (0) 9421 56818 0 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success! Geschäftssitz: Bad Homburg Amtsgericht Bad Homburg, HRB 10751 Steuernummer: 003/240/97521 Aufsichtsratsvorsitzender: Burchard Steinbild Vorstandsvorsitzender: André Mindermann _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
