Lars Jørgensen wrote:
I'm having trouble with the statistics module. My supervisor would like a daily
report showing each agent and how many tickets he/she has closed. The
supervisor would also like to be able to specify longer periods of time for the
report, like a month or three months.
Is this possible?
Chapter 19 'Stats module' of the docs may help:
http://doc.otrs.org/2.2/en/html/c1902.html
Nils Breunese.
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