Dear All,

I have configured the POP3 Account from the Admin

So if I send a mail to [EMAIL PROTECTED] that should be converted as a ticket

When I send a mail ticket is not being created

The POP3 account is open for all there is not restriction

When I checked the logs it says   Fetch mail{116}..Auth failed for the
following users

So any one tell me the exact procedure for POP3 to work properly

I refered the OTRS guide for the same...

But not working for me...

Any one try to help me out

Regards
Sabeer
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