Also, for the Ticket::NumberGenerator, is there a possibility to have its value to be the same as the ticket number/id? Can you guys show me how to do these things?
Thanks in advance! On Wed, Jun 4, 2008 at 2:12 PM, adrian guevara <[EMAIL PROTECTED]> wrote: > Hi Guys, > > It's me again :) > > > Is there a way to remove the ticket hook, the divider and the number > generator on the email sent out by otrs? If not, is it possible to configure > it in such a way that the subject is shown first before the ticket hook, > etc. ? I tried disabling those from Core::Ticket, and it doesn't seem to > work. > > > Cheers, > > Rebs >
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