LQ Marshall wrote:
If I follow your question correctly, the answer is yes. This is the behavior I have seen. You'd would have to edit each ticket assigned to that customer.I would think there may be an automated way of performing this.Paulo Abreu wrote on 6/4/08 12:03
Yes, you understand correctly.Other thing I am not able to do is edit client number in a existing client. Is expected as well?
Paulo Abreu
signature.asc
Description: OpenPGP digital signature
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
