Hi there, I also implemented an LDAP authentication with otrs (2.2, not 2.3)
I saw the same problem (First Bind Failed), as if the username and/or password is wrong. The problem vanished, when I corrected my DNS settings on the server. Hope this helps, C. On Mon, Jun 9, 2008 at 9:08 AM, hamood Iqbal <[EMAIL PROTECTED]> wrote: > hi, > i installed otrs 2.3 beta 2 b/c it has some features like imap/ajax that > are important to us. > > i used the same lines that i put in con fig.pm for otrs 2.2 to > authenticate against Active directory but this version is giving error that > your user name or password was entered incorrectly. > > my last version was 2.2.6 and it worked with AD. > > see my otrs.log file > [Sun Jun 8 12:39:44 2008][Notice][Kernel::System::Auth::DB::Auth] User: > [EMAIL PROTECTED] authentication ok (REMOTE_ADDR: 172.30.72.209). > [Sun Jun 8 12:40:46 2008][Notice][Kernel::System::User::UserAdd] User: > 'hiqbal' ID: '2' created successfully (1)! > [Sun Jun 8 12:40:46 2008][Notice][Kernel::System::User::SetPassword] User: > 'hiqbal' changed password successfully! > [Sun Jun 8 12:41:05 > 2008][Notice][Kernel::System::AuthSession::DB::RemoveSessionID] Removed > SessionID 10b4e7db911938ec94948b318d459a8ef8. > [Sun Jun 8 12:42:26 > 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind > failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext > error, data 525, vece > [Sun Jun 8 12:42:26 > 2008][Error][Kernel::System::AuthSession::DB::CheckSessionID][64] Got no > SessionID!! > [Sun Jun 8 12:42:39 > 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind > failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext > error, data 525, vece > [Sun Jun 8 12:42:39 2008][Error][Kernel::System::Auth::LDAP::Auth][191] > First bind failed! 80090308: LdapErr: DSID-0C090334, comment: > AcceptSecurityContext error, data 525, vece > [Sun Jun 8 12:43:43 > 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind > failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext > error, data 525, vece > [Sun Jun 8 12:43:43 2008][Error][Kernel::System::Auth::LDAP::Auth][191] > First bind failed! 80090308: LdapErr: DSID-0C090334, comment: > AcceptSecurityContext error, data 525, vece > [Sun Jun 8 12:49:00 > 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind > failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext > error, data 525, vece > [Sun Jun 8 12:49:00 2008][Error][Kernel::System::Auth::LDAP::Auth][191] > First bind failed! 80090308: LdapErr: DSID-0C090334, comment: > AcceptSecurityContext error, data 525, vece > [Sun Jun 8 12:49:51 > 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind > failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext > error, data 525, vece > [Sun Jun 8 12:49:51 2008][Error][Kernel::System::Auth::LDAP::Auth][191] > First bind failed! 80090308: LdapErr: DSID-0C090334, comment: > AcceptSecurityContext error, data 525, vece > [Sun Jun 8 12:56:42 > 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind > failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext > error, data 525, vece > [Sun Jun 8 12:56:47 > 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind > failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext > error, data 525, vece > [Sun Jun 8 12:56:52 > 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind > failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext > error, data 525, vece > [Sun Jun 8 12:57:00 > 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind > failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext > error, data 525, vece > [Sun Jun 8 12:57:08 > 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind > failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext > error, data 525, vece > [Sun Jun 8 13:00:13 > 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind > failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext > error, data 525, vece > [Sun Jun 8 13:01:32 > 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind > failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext > error, data 525, vece > [Sun Jun 8 13:01:32 2008][Error][Kernel::System::Auth::LDAP::Auth][191] > First bind failed! 80090308: LdapErr: DSID-0C090334, comment: > AcceptSecurityContext error, data 525, vece > [Sun Jun 8 13:16:05 > 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind > failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext > error, data 525, vece > [Sun Jun 8 13:16:13 > 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind > failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext > error, data 525, vece > [Sun Jun 8 13:16:13 2008][Error][Kernel::System::Auth::LDAP::Auth][191] > First bind failed! 80090308: LdapErr: DSID-0C090334, comment: > AcceptSecurityContext error, data 525, vece > [Sun Jun 8 13:16:49 2008][Notice][Kernel::System::Auth::DB::Auth] User: > [EMAIL PROTECTED] authentication ok (REMOTE_ADDR: 172.30.72.209). > [Sun Jun 8 13:18:03 > 2008][Notice][Kernel::System::AuthSession::DB::RemoveSessionID] Removed > SessionID 10efb9b42a35e933717ad53f982af2ac1a. > [Sun Jun 8 13:18:20 > 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind > failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext > error, data 525, vece > [Sun Jun 8 13:18:29 > 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind > failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext > error, data 525, vece > [Sun Jun 8 13:18:29 2008][Error][Kernel::System::Auth::LDAP::Auth][191] > First bind failed! 80090308: LdapErr: DSID-0C090334, comment: > AcceptSecurityContext error, data 525, vece > [Sun Jun 8 13:25:19 2008][Error][Kernel::System::Auth::LDAP::Auth][191] > First bind failed! 80090308: LdapErr: DSID-0C090334, comment: > AcceptSecurityContext error, data 525, vece > [Sun Jun 8 13:28:16 > 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind > failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext > error, data 525, vece > [Sun Jun 8 13:28:16 2008][Error][Kernel::System::Auth::LDAP::Auth][191] > First bind failed! 80090308: LdapErr: DSID-0C090334, comment: > AcceptSecurityContext error, data 525, vece > [Sun Jun 8 13:28:28 > 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind > failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext > error, data 525, vece > [Sun Jun 8 13:28:28 2008][Error][Kernel::System::Auth::LDAP::Auth][191] > First bind failed! 80090308: LdapErr: DSID-0C090334, comment: > AcceptSecurityContext error, data 525, vece > [Sun Jun 8 13:28:44 > 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind > failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext > error, data 525, vece > [Sun Jun 8 13:28:44 2008][Error][Kernel::System::Auth::LDAP::Auth][191] > First bind failed! 80090308: LdapErr: DSID-0C090334, comment: > AcceptSecurityContext error, data 525, vece > [Sun Jun 8 14:43:33 > 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind > failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext > error, data 525, vece > [Sun Jun 8 14:43:33 2008][Error][Kernel::System::Auth::LDAP::Auth][191] > First bind failed! 80090308: LdapErr: DSID-0C090334, comment: > AcceptSecurityContext error, data 525, vece > > > > Any idea what is wrong? or i am doing something wrong. > > Thanks > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support or consulting for your OTRS system? > => http://www.otrs.com/ >
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