Hi all,
one new feature in otrs is the expand zoom view feature. But it is only
available in the agent webinterface. With this function it is possible
to see all articles of a ticket at once. it is configurable in the
config Frontend::Agent::Ticket::ViewZoom.
We need this function for our customer webinterface too. Can someone
explain me the way to do that, because i find no possibility to do that
by configuring the system.
Kind regards
Thorsten
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