I think I didn't get your point the first time. I now went to Customer users <-> Services and clicked on Edit default services and checked all of the options.
Thanks Klaus! On Mon, Jun 9, 2008 at 4:09 PM, adrian guevara <[EMAIL PROTECTED]> wrote: > That's weird. I didn't configure that for any of my services, and yet those > 12 services seem fine. I'm going to take a look more. If you (or anyone > might) have any more ideas about this, please do let me know. Thanks! > > > On Mon, Jun 9, 2008 at 2:50 PM, Klaus Bruno <[EMAIL PROTECTED]> > wrote: > >> Hi Adrian >> >> We run actually with more than 30 services. >> They all must be either associated to one or more customers or marked as >> default service. >> >> Check your configuration at "Customer Users <-> Services" >> >> Best regards, >> Bruno >> >> -----Original Message----- >> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of >> adrian guevara >> Sent: Monday, June 09, 2008 8:38 AM >> To: User questions and discussions about OTRS.org >> Subject: [otrs] missing Service type items from the dropdown... >> >> Hi, >> >> I have 21 valid items on my service list. The trouble is, only 12 of >> them are appearing on the service drop-down list (from the email ticket >> or anywhere...). Is there a limit to the number of services that you can >> add to OTRS? >> >> Thanks in advance! >> >> >> >> >> _______________________________________________ >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> Support or consulting for your OTRS system? >> => http://www.otrs.com/ >> > >
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