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> I don't know if this applies to OTRS 2.x, but in the 1.3 manual I found > this: > > http://doc.otrs.org/1.3/en/html/problems-misc.html#PROBLEMS-LOST-OTRS-ROOT-PW > > > That'll set the password to "root". ...alternatively you can use <OTRS_HOME>/bin/otrs.setPassword to set whatever password you like. regards, Torsten Thau - -- Torsten Thau, Dipl. Inform. c.a.p.e. IT Labs GbR - Annaberger Str. 240 - D-09125 Chemnitz phone: +49 371 5347 623 cell: +49 176 66 680 680 personal pgp-key: 0x93E0A174 fax: +49 371 5347 625 http://www.cape-it.de -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.6 (GNU/Linux) iD8DBQFIZ9NgvXo8m5PgoXQRAoF9AJ4/8dyS9tPs/WL3vHWR5KfnxgxWigCfZ1au aKDdrO/QL9CWKVq3vEbI7A4= =9jan -----END PGP SIGNATURE----- _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/