I recently had to increase the "max_allowed_packet" in mysql to 2M:
In /etc/my.cfg add the line:
max_allowed_packet=2M
Then restart mysql. Not sure if this'll help as I have no idea what os
and db you are running.
Josh.
________________________________
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of nitin joshi
Sent: 03 July 2008 13:43
To: otrs@otrs.org
Subject: [otrs] over 1 MB attachment missing
Dear All,
I am using OTRS 2.2.4 and i am new user to to
this application. I am not able to receive attachment which have more
than 1 MB size. Please guide me to exceed this limit.
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