Russell Streitenberger wrote:
I was wondering where the setting would be for changing the interval
in which otrs checks for new mail.
it appears to check about 1 time every 10 minutes. I would like to
change it to 1 minute or 30 seconds
This question has been answered quite a number of times. This interval
is specified in the cron job. I assume you use the PostMasterPOP3.pl
method, so you'll have to edit ~otrs/var/cron/postmaster_pop3 and
restart OTRS.
You don't want to start a new check before the previous one has
finished, so 30 seconds looks like dangerously low value. If you
really want to go that low you're probably better off by switching to
another way of getting e-mail into OTRS, for instance by using
procmail to pipe emails into OTRS. See section 7.2 'Receiving emails'
for the different methods: http://doc.otrs.org/2.2/en/html/x1267.html
Nils Breunese.
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