Dear OTRS gurus, is OTRS suitable for use as a CRM system, or does it lack some critical CRM functionality?
Maybe some add-on exists (like ITSM) which makes a lightweight CRM system from OTRS ? Thanks in advanse! Andrew _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
