Make sure the email address is associated to the customer and it will (or is
supposed to anyway, mine does).
Brett Davis
________________________________
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Michael Webber
Sent: Friday, July 25, 2008 16:59
To: otrs@otrs.org
Subject: [otrs] POP3 question
I have the POP3 email to ticket working, but when a user emails a to the
address, they get the new ticket reply and it shows up under the admin screen,
but when they log into their customer login, it does not show up.
Is there a way to have an emailed ticket show up under the customer login?
Michael Webber
Dynojet Research, Inc. - Confidentiality notice:
This email message and any attachments are intended only for the person or
entity to which it is addressed and may contain confidential, proprietary
and/or privileged information. Any review, distribution, reliance on, or
otherwise use of this information by persons or entities other than the
intended recipients is prohibited. If you received this message in error,
please immediately notify the sender and delete it and all copies of it in your
system.
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support or consulting for your OTRS system?
=> http://www.otrs.com/
