Wes Plate wrote on 10/2/08 17:01 >Is it possible to create a >response that doesn't quote >the previous message?
Possible at least since 1.2.x... I upgraded from recently. Simply need to edit the response template in use for the queu to not include the quoted response. LQ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs