I've just installed OTRS 2.3.2 for the first time under Under 8.04.
Eventhing worked ok after installation, I was able to login as
[EMAIL PROTECTED] Then I enabled LDAP authentication by adding the
following lines to /etc/otrs/Kernel/Config.pm
$Self->{'AuthModule'} = 'Kernel::System::Auth::DB';
$Self->{'AuthModule::LDAP::Host'} = 'localhost';
$Self->{'AuthModule::LDAP::BaseDN'} = 'ou=Users,dc=mms';
$Self->{'AuthModule::LDAP::UID'} = 'uid';
Now when I try to do anything (even just visting the main page) I get
the following error:
Message: Access denied for user 'otrs'@'localhost' (using password: NO)
Traceback (7238):
Module: Kernel::System::DB::new (v1.95) Line: 190
Module: Kernel::System::Web::InterfaceAgent::Run (v1.34) Line: 143
Module:
ModPerl::ROOT::ModPerl::Registry::usr_share_otrs_bin_cgi_2dbin_index_2epl::handler
(unknown version) Line: 47
Module: (eval) (v1.87) Line: 204
Module: ModPerl::RegistryCooker::run (v1.87) Line: 204
Module: ModPerl::RegistryCooker::default_handler (v1.87) Line: 170
Module: ModPerl::Registry::handler (v1.99) Line: 31
Commenting out those lines in Config.pm doesn't make it work again.
Is there something I've done wrong or neglected to do that's causing this?
Thanks
Mark
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