Thanks for your response. The permissions look correct and the file are owned by apache:nobody which is correct for this system.
The only things in the Kernel/System/Cache folder is 'File.pm'. I assume thats ok. I also do not see any entries in the apache error or access log. I wonder what else it might be? On Wed, Nov 19, 2008 at 4:49 PM, Gonéri Le Bouder < [EMAIL PROTECTED]> wrote: > On Wed, Nov 19, 2008 at 03:59:44PM -0500, James Chase wrote: > > Hi All, > > > > I'm having a slight problem after upgrading from 2.2.4 to 2.3.3 on a > CentOS > > 4 (RHEL4) machine. I get the following lines in '/var/log/messages' quite > > often. > > > > Oct 27 09:57:43 tao OTRS-CGI-10[31841]: > > [Error][Kernel::System::Cache::Get][Line:137]: Need Type! > > Oct 27 09:57:43 tao OTRS-CGI-10[31841]: > > [Error][Kernel::System::Cache::Set][Line:105]: Need Type! > > > > As far as I can tell it only occurs when I login to the OTRS web front > end > > and browse through the links. > I think Apache can't write in the otrs directory. You should run the > ./bin/SetPermissions.sh script. > > cheers, > > Gonéri > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > -- "Beware of all enterprises that require new clothes." -- Henry David Thoreau
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